Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means. Remember that the house always has a mathematical advantage, and you should never bet more than you can afford to lose.
Age Verification
Online gambling in New Zealand is only available to persons aged 18 years and over. By accessing this website and its content, you confirm that you are of legal age to gamble in your jurisdiction. If you are under 18, please do not use any online poker services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may indicate a problem with gambling:
- Chasing losses by gambling more to recover money lost
- Gambling for longer periods or with larger amounts than intended
- Hiding gambling activity or lying about the time and money spent
- Neglecting family, work, or other important responsibilities due to gambling
- Using gambling as an escape from stress, anxiety, or depression
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to reduce or stop gambling
- Risking important relationships, job opportunities, or educational goals
- Feeling a constant urge to gamble despite negative consequences
Self-Help Tools
Most responsible online gaming operators provide tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive periodic reminders during gaming sessions about the time and money spent
- Time-Out: Take a break from gambling for a set period
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling accounts
Always use these tools proactively to manage your gambling behaviour responsibly.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Please contact one of these organizations:
New Zealand
- Problem Gambling Foundation (Te Hiranga Hauora): Free counselling and support services. Call 0800 664 262 or visit www.pgf.nz
- Gambling Helpline: 0800 654 655 (free phone and text service, available 24/7)
International Support
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
Need Help?
If you are experiencing problems with gambling, please reach out for help immediately. There is no shame in seeking support. Professional counsellors are available to assist you at no cost. Contact the Problem Gambling Foundation on 0800 664 262 or the Gambling Helpline on 0800 654 655.
Remember: You are not alone, and help is always available.